Typically, installation takes 24 to 48 hours from the time your request is confirmed. Once scheduled, the actual setup at your location usually takes 1 to 2 hours, depending on your area. Our team ensures a quick and hassle-free installation, so you can get connected as soon as possible, without any delay!
At first, you’ll need a fiber optic router and depending on your package, you can choose anyone of the latest WiFi 6 or WiFi 7 routers for optimal speed and coverage. Don’t worry about buying anything separately as our team will bring and set up everything you need to enjoy a seamless internet experience from day one.
Our customer service policy is built on three key principles: responsiveness, reliability, and respect. Here’s what you can expect from us:
- Our team provides 24/7 customer support to assist you anytime you need help.
- We aim to resolve technical issues as quickly as possible, minimizing any disruptions.
- We listen to your concerns, offer clear communication, and ensure you're fully satisfied with the solutions we provide.
Your satisfaction is our top priority.
If you experience any problems with your internet connection, our support team is available 24/7 to assist you. Simply contact us via phone, message, or email, and we’ll begin troubleshooting right away. In most cases, issues can be resolved remotely. If not, we’ll send a technician to your location as soon as possible — at no extra cost.
If you have other questions or you're still facing an issue, don't hesitate to contact us.
Enjoy secure and reliable connectivity solutions that power your home and drive your business forward.
09639 880880
